Order Cancellation Policy
Order Cancellations (Before Shipping)
If you wish to cancel an order before it is shipped, please contact us immediately via email at support@epulsedigistore.com. Orders canceled prior to shipping will be refunded in full. Our team will process your cancellation promptly to avoid unnecessary shipping fees.
Order Cancellations (After Shipping)
If your order has already been shipped and you wish to cancel it, email us at support@epulsedigistore.com. In this case:
- We will provide a return shipping label, which you can download and print.
- A designated carrier will collect the returned product.
- Return Shipping Costs: ePulse Digistore will bear the cost of the return label charges.
- Restocking Fee: A 20% restocking fee will be applied to the total order amount.
Please get in touch with us in case any further query.
Contact Information
- Company Name: Specter Digistore LLC
- Store Name: ePulse Digistore
-
Address: 102 Lee Trevino Cove, Round Rock, Texas 78664
, United states.
- EIN Number: 99-4368998
- Contact Number: +1 (737) 201-4998
- E-mail: support@epulsedigistore.com
- Contact Form: Click Here
- Business Hours: 10am – 6pm CST (Monday to Friday)
- Response Time: Customer query replies within 24-48 hours during working days